Shipping and Returns

  • We offer free shipping across Australia. Please allow 1-3 weeks for your piece to arrive.

    For shipping outside of Australia, please contact us at for a quote at:

    info@blinkgallery.com.au

    We would love to assist you in bringing Blink Gallery to your space, wherever that may be.

  • We do not offer a refund for change of mind, however if you are not completely satisfied with the quality of your purchase you may return it for a full refund of the product price within 7 days of receiving it. Please note that all shipping expenses will be at the customer’s expense. To enable a refund of the full product price, please send us an image of the product and description for us to assess with our framers.

  • Our framers endeavour to pack your products to ensure safe delivery. However, in the event that you receive a damaged item, please contact us within 24-48 hours of receiving the package, including an image and description of the damage. We will work with you to rectify any issues, which may include a refund, exchange, credit, or repairs.

    Please keep the damaged goods and their packaging, as they may need to be collected by the courier for insurance assessment.

    Minor Damage/Defect

    For minor damage, our framers offer free repairs or replacements of the damaged components.

    Major Damage/Defect

    For major damage, our framers offer a full replacement or a full refund of the damaged item.

    Glass Damage

    If the glass is damaged, our framers offer a free upgrade to acrylic plexiglass as a replacement. Acrylic is durable, lightweight, UV-resistant, and virtually indistinguishable from glass once framed. Alternatively, we can refund the glass price charged, allowing you to source a replacement locally.